Returns & Exchanges
At MAXSUN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and hassle-free experience.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing